This Privacy and Cookies Policy regulates the processing of users’ personal data (hereinafter “User” or “Users”), collected within the scope of the use of the website www.valle-flor.pt/en (hereinafter “website”), by Valle Flôr as the entity responsible for its treatment.
The provision of personal data implies knowledge and acceptance of the conditions contained in this Privacy Policy.
The services available to you on this electronic platform are provided by Valle Flôr, which assumes a commitment to privacy in relation to the data you deposit therein. This commitment is also valid for all new services that may be made available on electronic platforms, which must scrupulously respect the Privacy Policy and the Terms and Conditions of Use expressed in this document.
Collection and processing of personal data
Accessing and using this website does not necessarily imply the provision of personal data by the User. However, the use of certain features of the website, such as filling in information request forms, will imply the provision of personal identification (name) and contact (address, email, telephone) data.
Valle Flôr is responsible for collecting and processing the personal data of Users of the website, under the terms and for the purposes indicated in the applicable personal data protection legislation. Such data will be processed by Valle Flôr to carry out pre-contractual steps at the request of potential customers through our form available at valle-flor.pt/en/contacts. With the User’s consent, your data may still be processed when you contact us for any clarifications through our form available at valle-flor.pt/en/contacts or to receive marketing communications (namely, campaigns and promotions about our services and products), as well as to subscribe to our newsletter.
User rights
Under the terms of the applicable legislation, the User may exercise, at any time, the rights regarding personal data concerning him:
– Right of Access: obtain confirmation of which personal data are being processed as well as obtain a copy of the personal data being processed.
– Right of Rectification: request the rectification of your personal data that are inaccurate or request that incomplete personal data be completed.
– Right to Erasure: obtain the erasure of your personal data if there are no valid grounds for its conservation.
– Right to Limitation of Treatment: request the limitation of the processing of your personal data, requesting the suspension of the treatment or the limitation of the scope of the treatment to certain categories of data or purposes of treatment.
– Right of Portability: to receive the data you have provided to us in a digital format of current use and automatic reading or to request the direct transmission of your data to another entity that becomes the new person responsible for your personal data.
– Right of Opposition: to object, at any time, to data processing, for example in the case of data processing for marketing purposes.
– Right of Opposition to decision-making based on exclusively automated processing: not to be subject to any decision taken exclusively on the basis of automated processing, including profiling, that produces effects in your legal sphere or that significantly affects you in a similar way.
Under the terms of the law, the User is also guaranteed the right, through the mentioned means, to withdraw his consent to the processing of data for the indicated purposes, whenever the treatment is carried out on the basis of consent, without, however, invalidating, the treatment carried out until that date based on the consent previously given.
To exercise any of the mentioned rights, the User must submit a written request addressed to Sociedade Agrícola Valle Flôr, S.A. to the following contacts:
Email: info@valle-flor.pt
Address: Avenida Marechal Gomes da Costa, n.º 33, 1800 – 255 Lisbon
Preservation of personal data
The personal data collected are processed in strict compliance with the applicable legislation. Personal data will be stored and kept only for the period necessary for the purposes for which they were collected, as identified above.
Personal data sharing
Valle Flôr may transmit your data to subcontracting entities for the afore mentioned purposes, under the terms of the contracts entered into with them. User data may also be communicated to third parties when the transmission is carried out within the scope of compliance with a legal obligation, a decision by the National Data Protection Commission or other relevant control entity, or a court order; or when the communication is carried out to protect the vital interests of Users or any other legitimate purpose provided by law.
Security measures
Valle Flôr uses its best efforts to protect Users’ personal data against unauthorized access via the Internet. For this purpose, it uses security systems, rules and other procedures, in order to guarantee the protection of personal data, as well as to prevent unauthorized access to data, improper use, its disclosure, loss or destruction. It is, however, the responsibility of the Users to guarantee and ensure that the computer used to access the Site is adequately protected against harmful software, computer viruses and worms. Additionally, Users should be aware that, without the adoption of adequate security measures (for example, safe configuration of the browser program, updated antivirus software and not using software of dubious origin), the risk of personal data and passwords being accessed by unauthorized third parties, is aggravated.
Cookies Policy
A cookie is a small file with a string of characters sent to your computer when you visit a website. When you visit the website again, the cookie allows it to recognize your browser. Cookies can store user preferences and other information. You can configure your browser to refuse all cookies or to indicate when a cookie is sent. However, some website features or services may not function properly without cookies.
There are several types of cookies.
Considering the lifetime of cookies, these can be:
– Permanent cookies: these are cookies that are stored, even after closing the browser, on your access devices (PC, mobile and tablet) and that are used whenever you make a new visit to one of our websites or applications. They are generally used to direct navigation to the user’s interests, allowing us to provide a more personalized service.
– Session cookies: these are temporary cookies that remain in your browser’s cookie file until you leave the website or application. The information obtained by these cookies is used to analyze web traffic patterns, allowing us to identify problems and provide a better browsing experience.
Considering, in turn, the domain to which they belong, cookies can be:
– Own cookies: these are cookies sent to the user’s terminal equipment from a device or domain managed by Valle Flôr and from which the service requested by the user is provided.
– Third-party cookies: these are cookies sent to the user’s terminal equipment from a device or domain that is not managed by Valle Flôr, but by another entity that processes the data collected through cookies.
All browsers allow the User to accept, refuse or delete cookies, namely by selecting the appropriate settings in the respective browser.
If your browser’s privacy setting is set to “High”, you will not be able to access some of our services and may be prevented from fully using all the features of our website or applications. To resolve this issue, add our Internet addresses to the list of permitted websites in your browser’s privacy settings, for example: www.valle-flor.pt/en.
If you are accessing our website from a corporate computer and cannot access it, the problem may be with your computer’s corporate security settings. We recommend that you contact your system administrator.
To obtain more information about cookies in general and/or how to disable them, the User may visit www.allaboutcookies.org, where he/she will be able to find information on how to manage his/her browsing settings.
Note, however, that by disabling cookies, the User may partially or totally affect their browsing experience on the website.
Registration information
Due to the very nature and objectives of the services provided, users may be required to provide information that may be considered of a personal nature. Our services will always respect the provisions of the Personal Data Protection Law – Law No. 58/2019, of 08/08. Only the data necessary for the provision of Valle Flôr’s services will be requested and collected, in accordance with the explicit information on the site and the user’s options. The personal information provided is intended for the exclusive use of Valle Flôr and other entities with which it contracts, according to the purposes of each case.
Use of the information collected
When a user uses our services or views content provided by Valle Flôr, we may automatically collect certain information in server logs, which may include details on how the services are used, such as search queries; the IP address and cookies that can uniquely identify the browser or the user’s account.
When you use a Valle Flôr service with location functionality enabled, we may collect and process information about your current location, such as GPS signals sent by a mobile phone. We may also use various technologies to determine location, such as device sensor data, which may, for example, provide information regarding nearby Wi-Fi access points and cell towers.
When a user contacts Valle Flôr, we may keep a record of communications to help resolve issues that may arise. We may use your email address to send you information about our services, for example to inform you of future changes or improvements.
We use information collected from cookies and other technologies, such as pixel tags, to improve your user experience and the overall quality of our services. For example, by saving a user’s language preferences, we may present our services to them in the language they prefer.
We will ask for user consent before using information for purposes other than those provided for in this Privacy Policy.
Valle Flôr guarantees to all its users that no personal data will be provided to third parties without the prior consent of the holder or that there is no legal obligation to do so. Valle Flôr reserves the right to be able to provide aggregated data (such as location, age and/or others) for purposes considered to be of public utility, namely within the scope of statistical production.
Valle Flôr does not share personal information with companies, entities, and individuals outside the Valle Flôr Group, except in the following circumstances:
– With the consent of the user
We will share personal information with companies, organizations, and individuals outside Valle Flôr if we have your consent to do so. We ask for express consent to the sharing of any sensitive personal information.
– For legal reasons
Valle Flôr, within the scope of the Law to Combat Money Laundering and the Financing of Terrorism, is obliged by law to communicate to the regulatory authorities that oversee its activity, and to other public/official entities, personal data of its customers, related to with its identity, with its credit responsibilities and respective remuneration, including to the following entities:
– Institute of Public Markets, Real Estate and Construction (IMPIC), under the terms of the Law on Combating Money Laundering and the Financing of Terrorism;
– Central Department of Investigation and Criminal Action (DCIAP), Financial Information Unit and other judicial, police and sectoral authorities under the terms of the Law to Combat Money Laundering and the Financing of Terrorism.
It should also be noted that Valle Flôr uses, within the scope of its activity, service providers that may have access to the personal data of its customers and/or users. Valle Flôr ensures that in these circumstances it adopts all the technical and organizational measures considered appropriate to ensure that the subcontracted entities that have access to the data are reputed and offer the highest guarantees at this level, and that they guarantee compliance with the applicable legislation in matters of privacy and protection of customer and/or user data, including with regard to the exercise of data subjects’ rights. In any case, they always have the right to withdraw their consent to the transfer of data.
We will share information with organizations or individuals outside Valle Flôr if we have a good faith belief that access, use and preservation or disclosure of such information is reasonably necessary to:
– comply with any law, regulation, legal process or enforceable request from a State body or entity;
– execute the Terms and Conditions of Use, including investigation of potential violations thereof;
– detect, prevent or otherwise resolve technical, fraud or security issues;
– protect against damage to the rights, property or safety of Valle Flôr, its users or the public, as required or permitted by law.
If Valle Flôr becomes involved in a merger, acquisition, or asset sales process, we will continue to ensure the confidentiality of all personal information and will notify affected users before personal information is transferred or becomes subject to a different privacy policy.
By requesting information through the website, or other information from Valle Flôr, submitting your personal data for this purpose, you are consenting to us sharing it with companies, organizations, and individuals external to it, for marketing or other related purposes.
Claims
Without prejudice to any other administrative or judicial remedy, the User has the right to submit a complaint to the competent supervisory authority under the law (the CNPD, National Commission for Data Protection), if he understands that the processing of his data by the Valle Flôr violates the legal regime in force.
Questions and suggestions
The User may contact Valle Flôr on all matters related to the processing of their personal data and the exercise of the rights conferred on them by applicable legislation and, in particular, referred to in this Policy, through the following contacts:
Email: info@valle-flor.pt
Address: Avenida Marechal Gomes da Costa, n.º 33, 1800 – 255 Lisbon
Changes to the Privacy Policy
Valle Flôr reserves the right, at any time, to change these terms of treatment of personal data. These changes will be duly publicized on the website. If these conditions are changed, namely as a result of the availability of new services or changes in the legislation in force that governs these matters, they will be disclosed through Valle Flôr. If you do not agree with the changes made, you must immediately request the deletion of your personal data under the terms identified above.
Acceptance and Binding
You must follow all policies made available to you on the Services. Do not misuse our Services. Every user of the services available at Valle Flôr is bound to accept and respect the conditions expressed herein.
For any further clarification on the Privacy Policy and Terms and Conditions of Use of this website, contact Valle Flôr via the email address info@valle-flor.pt.
Copyright
Valle Flôr’s privacy policies explain how we treat your personal data and protect your privacy when using our Services.
By using our Services, the user accepts that Valle Flôr may use this data in accordance with its privacy policies.